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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tim Martin

Tim Martin

March 4, 2025

5  out of  5
rating by Tim Martin
"Great Agent! I highly recommend Ken and his staff. Professional and knowledable. They help me through my claim issues from start to finish and were so incredibly helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sherri fleming

February 27, 2025

5  out of  5
rating by Sherri fleming
"This team is nothing short of amazing! They are precise, professional, and have a vast array of knowledge! Shout out to Mandy for always having the answers to all of our questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Karen Taylor

June 14, 2024

5  out of  5
rating by Karen Taylor
"We have been with State Farm for over 40 yrs. Transferred our policies to Ken Rowland’s office a few yrs ago and have been completely satisfied. My husband’s van broke down in Asheville, after hours and had to be towed to Townville. Was 100 miles from home. Because we have roadside assistance on our policy, Julia petitioned claims for us to be reimbursed for the $693 tow bill and it was approved. Very thankful Ken Rowland’s office looks after their insureds. They go above and beyond to meet our needs! Highly recommend their office!"
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Patrick Fant

December 13, 2023

5  out of  5
rating by Patrick Fant
"Very helpful in all information for car,house,life insurance. If you need insurance, give them.a call."
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Vic Freeman

August 28, 2023

5  out of  5
rating by Vic Freeman
"Been doing business with them for several years, not one complaint! Mandy is always on point when I need a change to my policy or have questions. A+++++"
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Elizabeth Boleman-Herring

February 14, 2023

5  out of  5
rating by Elizabeth Boleman-Herring
"Our family has a 30-year-long relationship of trust with Ken Rowland and State Farm. Ken, and all his staff through the years (and now, Grace Ammons!), have quietly, unobtrusively had our backs, whether in wind, rain...or the traffic on I-85."
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Lisa Monroe

January 29, 2023

5  out of  5
rating by Lisa Monroe
"Love it"
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Mrs C

January 27, 2023

5  out of  5
rating by Mrs C
"We are new to SC and are first time State Farm customers. We love Ken’s office and the services they provide!"
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Emmanuel Tarlue

January 27, 2023

5  out of  5
rating by Emmanuel Tarlue
"Had a good policy review and it's when well. I met with John and he was very good at his duties. Thanks"
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Paula Hill

December 30, 2022

5  out of  5
rating by Paula Hill
"Mandy is such an asset to this company. She has bent over backwards when it comes to customer service. I will stay a customer here for her professional service."
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Adriane Bearden

October 21, 2022

5  out of  5
rating by Adriane Bearden
"Mandy is absolutely amazing.she has been so much help for me and my family and we appreciate her very much. 😁"
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Bernadette Smith

October 20, 2022

5  out of  5
rating by Bernadette Smith
"Luckily, I'm not a person that has to use my insurance often, but I had occasion to really need it about 2 years ago. Let me tell you...you couldn't have any better people on your side! I know on the outside of the building it says 'Ken Rowland',, but I don't think there is such a person! Mandy and the others got it. They only need Ken to sign paychecks! Seriously. You can't go wrong with this group of people. Highly recommend!"
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Shannon Gentle

October 19, 2022

5  out of  5
rating by Shannon Gentle
"Go see Mandy to get the best service and prices around!"
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Ann Brooks

October 14, 2022

5  out of  5
rating by Ann Brooks
"I have been a customer of State Farm all of my driving and home owning life. I have been a customer of Ken Rowland since they have been open and I have always been beyond pleased. They have the best customer service and always make me feel like family. I especially enjoy seeing a former student Mandy Edens who is the BEST customer service person ever. If you have insurance needs this is the office for you. Ann Margaret Brooks"
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Steve Benfield

October 14, 2022

5  out of  5
rating by Steve Benfield
"Just added another vehicle on to one of the many policies we already have and it was easy. Mandy Edens will always be our go to person. She goes above and beyond to help us out and many others we know!"
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Ashton McDonald

October 13, 2022

5  out of  5
rating by Ashton McDonald
"Mandy Edens is the best agent anyone could ever have. She goes above and beyond to find the best rates and options. She tells you what you need to make sure you and your family is covered in case of an emergency or tragedy. Also, she is there no matter when for any questions and always going the extra mile to answer your questions. Wouldn’t think about using another agent. Thank you Mandy for everything you do!"
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Heather Taylor

October 13, 2022

5  out of  5
rating by Heather Taylor
"Mandy is always there when we need something done. She’s super helpful and nice!"
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Crystal Jordan

October 13, 2022

5  out of  5
rating by Crystal Jordan
"I will never go with another insurance company. You can have just any insurance company that treats you like a number and when you have to make a claim they give you the run around and try to put aftermarket parts on your car. But, with Ken Rowland insurance I never have to worry about that. Mandy Eden is who I always deal with. She is the best. She has always answered any questions I have ever had. She will go above and beyond to make sure I have the best price and the right coverage. She has never tried to up sale me on anything I don’t need. She also always knows my name. Being Honest and friendly takes you long way. And they have never been anything less."
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Denise Marsengill

October 13, 2022

5  out of  5
rating by Denise Marsengill
"Omg, hand down best insurance agency I've ever felt with, Mandy Edens, your so wonderful, ty so much for working with me on payments, and getting me the cheapest prices....your always so kind and helpful"
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Sherri Oubre

October 13, 2022

5  out of  5
rating by Sherri Oubre
"I am so thankful for my agent Mandy Eden!! Several years ago I was getting quotes and she came through with the best deal! She’s always willing to ask any questions I may have. I recommend anyone looking for insurance to call Ken Rowland and get a quote from them!"
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Theoutdoorboys Savages

October 13, 2022

5  out of  5
rating by Theoutdoorboys Savages
"The most kind and helpful staff any where!! My personal favorite, Mandy Eden’s is absolutely the best. Thank you Mandy for everything you do for our personal and business insurance needs."
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Mary Beth Kurz

October 13, 2022

5  out of  5
rating by Mary Beth Kurz
"You might wonder if it is worth it or important to have a local insurance agent ... it is! Over 20 years, we've developed a relationship that helps my family and me have the most appropriate insurance coverage. Being able to send my older children in to meet in person has helped them as well!"
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jason wilson

October 13, 2022

5  out of  5
rating by jason wilson
"Friendly, caring and always willing to go the extra mile! Mandy, Julia and Ken are great people!"
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Pam Holbrooks

October 13, 2022

5  out of  5
rating by Pam Holbrooks
"I am so Thankful for Mandy Edens at Ken Rowland Insurance. She was so informative and helpful when I was looking for life insurance on my mother. Mom was a breast cancer survivor and in her late 70s so I was fearful I would not be able to find life insurance but with Mandy's perseverance she was able to find a great policy for our needs!"
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Hanna Rogers

October 13, 2022

5  out of  5
rating by Hanna Rogers
"I am so thankful for Ken Rowland - State Farm. I have been told by numerous outside companies that I would be crazy to consider a different company because I would never find the coverage I have for the price I pay. And none of that would be possible without Mandy, she is truly the best. She has been so helpful getting us the coverage we need and taking care of us."